1. General

This website www.fenomilano.com refers to the e-shop of the company “FENOMILANO…..” and the distinctive title “FENOMILANO” (A.F.M.: 156963496 D.O.Y.: E Thessaloniki). The company’s registered office is located at 17 Antigonidon, P.O. Box: 54630, THESSALONIKI. Tel: (+30) 2310 520770, e-mail: [email protected].

The use of the website www.fenomilano.com by the visitor / user, requires the unconditional agreement with the following terms of use, which apply to all content included on the website. Therefore, the visitor/user must carefully read these terms before using the services of the website and if he/she does not agree, he/she must not use the services and their content. In addition, the visitor/user is requested to check the content of the terms of use for any changes. The continued use of the website even after any changes means the unconditional acceptance of these terms by the visitor/user.

2. Intellectual property

The website www.fenomilano.com and its content (including text, graphics, images, pictures, photographs, designs, products and software) are the intellectual property of Fenomilano or third parties contracted by Fenomilano and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property. Also, the reproduction, dissemination or transmission or any other use of the content of the website, in any way or means for commercial or other purposes, is only allowed with the prior written permission of Fenomilano.

3. User responsibility

The users of the website accept that they will not use the website to send, publish or otherwise transmit any content that is illegal, harmful, threatening, offensive, defamatory or generally violates personal and proprietary rights.


4. Modification of Terms and Conditions

Fenomilano reserves the right to unilaterally modify or renew these terms and conditions of transactions made through the website www.fenomilano.com, without prior notice, informing visitors by posting the new terms and conditions on this website.

5. Limitation of liability

Fenomilano is not liable for any legal or civil and/or criminal claims, nor for any damage (positive, special or consequential which, indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary compensation etc.) from visitors to the website or third parties for reasons related to the operation or not and/or the use of the website and/or the inability to provide services and/or information available from it and/or from any unauthorized interference of third parties in products www.fenomilano.com.

Fenomilano points out to users / customers that the images, photographs, and/or drawings available through the website and concerning / presenting products and services, may differ from the actual representation of colors, designs and dimensions.

Fenomilano reserves the right to change, add, remove in any way the content of the website without notice.

6. Security

Fenomilano recognizes the importance of the security of your Personal Data as well as your online transactions and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of Fenomilano’s online store is achieved by the following methods:

Customer identification

The passwords used to identify you are two: the Login Code (e-mail or username) and the Personal Secret Security Code (password), which each time you enter them provide you with access to your personal information in complete security.

In addition, you are given the opportunity to change your Personal Security Password (password) as often as you wish. The only one who has access to your information is you, through the above codes and you are solely responsible for maintaining its secrecy and concealment from third parties. In case of its loss or leakage, you must notify us immediately, otherwise the Fenomilano online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password regularly and avoid using the same and easily traceable passwords (e.g. date of birth).

Controlled Access (firewall)

Access to Fenomilano’s systems (servers) is controlled by a firewall, which allows the use of specific services by customers/users, while prohibiting access to systems and databases with confidential data and information of the company.

Data Encryption & Data Encryption Transactions

Wherever on our website personal data is entered (address, email, name, name, phone numbers, etc.) it is encrypted through a secure security certificate with 2048Bit Encryption (SSL). Personal data such as (passwords, & email accounts) are stored in our database encrypted (hashed).

Confidentiality of Transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions also apply to e-commerce. All information transmitted by the user to Fenomilano is confidential and Fenomilano has taken all necessary measures to use it only to the extent necessary in the context of the services provided. Some of the measures taken are the following:

Only authorised employees have access to your transaction information and only when necessary, e.g. to process your requests.

Fenomilano does not disclose customer information and transactions unless it has written authorization from you or unless required by a court order or other public authority. In case Fenomilano uses third parties to support its systems, it takes care to ensure confidentiality. You can request any information held about you, and its correction if you can confirm that it is incorrect.
For your own safety, you should also treat all information provided through the service as confidential and secret and not disclose it to third parties.

You will receive informative Newsletters only if you wish to receive them and if you indicate this during your registration as a member on the website www.fenomilano.com or by subscribing directly to the Fenomilano Newsletter.

In any case, the Fenomilano online store does not in any way disclose or publish your personal data and the information you entrust us with. The personal data that you make available to us by registering as a member is used exclusively for the execution of your transactions. All information is encrypted and stored with absolute security.

7. Protection of Personal Data

During your visit to www.fenomilano.com and in order to order products, but also to ensure that we can contact you in order to inform you about our new products, you may be asked to provide personal information (name, profession, e-mail address, date of birth, etc.). Any personal data that you provide anywhere on the pages and services of the website are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of Law No. 2472/97 on the protection of personal data processing, as applicable.

Our website operates in accordance with current Greek and EU legislation and keeps your personal data safe for as long as you are registered to a service, which are deleted after the termination of the transactional relationship in any way. The personal data you provide on the Fenomilano website are used exclusively by the company or its affiliated companies, in order to support, promote and execute the transactional relationship.

For more information see our Privacy Policy page. While you can find out about the Protection of Personal Data according to EU Regulation 679/2016 by clicking here

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